Personal Support Worker

This video focuses on establishing sound personal health practices, increasing awareness of body language, learning principles of stress management, time management, and setting priorities. It teaches how to make good objective observations, gather the client's subjective input, and report and record these observations.

There are three types of communication styles: passive, aggressive, and assertive. The ability of assistants to communicate effectively is key to the quality of care they are able to provide.

Emphasizing the role of common sense in culturally aware practice, this video describes how language differences can impact healthcare, explains why it is a bad idea to use a patient's friends or family as translators, and delineates appropriate sources of cultural information.

This video outlines the difficulties and behaviors you may encounter as a result of a client's sensory impairment as well as providing practical strategies to assist carers in meeting the needs of clients with sensory impairment.

This program describes similarities and differences among families, identifies types of difficult people, and compares and contrasts the emotional preparations for before, during, and after the move to a healthcare facility.

We’re all living longer—at least one baby born this year will likely reach 150—so what we think of as “old” is changing, and while we’re often told that we can be as young as we feel, science is now proving this has never been truer.

This program demonstrate measurement of weight with different types of scales — a standing scale, a chair scale, and a wheelchair scale — and shows how to measure height on a person either standing or lying down. It also shows how to obtain a waist measurement.

this program describes the "Chain of Infection" and discusses ways in which disease can be spread. It demonstrates how to perform routine handwashing, explains when to wash hands, and discusses when to use gloves.

This program shows the body mechanics involved in the process of lifting safely and offers several general rules to keep in mind for any lifting task, particularly tasks involved with assisting residents with their mobility. It presents specific steps one should consider when preparing to do a lift.